Shipping policy
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Shipping Policy
Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
Orders are shipped once payment has been confirmed.
Please note: Processing time is separate from shipping time.
Shipping Time
Shipping times vary based on location and carrier. Estimated delivery times are provided at checkout but are not guaranteed.
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Domestic (U.S.): 3–7 business days after shipment
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International: 7–21 business days after shipment (may vary)
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Shipping Rates
Shipping costs are calculated at checkout based on order size, weight, and destination.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information.
Please allow up to 24–48 hours for tracking to update.
Delays
We are not responsible for shipping delays caused by carriers, weather, customs, or other circumstances beyond our control.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos and your order number so we can assist you.
Returns & Shipping
If a return is approved, the buyer is responsible for return shipping costs. Original shipping fees are non-refundable.